Frequently Asked Questions

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When are you open?

Our office located at 10393 Commerce St. is open 10:00 am to 5:00 pm M-F 10:00 am to 1:00 pm Sat.

( closed 1:00 to 1:30 for lunch ) Closed major holidays.

Do you charge a deposit?

We don't require a deposit.

We do require a one-time, $10 processing fee.  It is not refundable.

Do I furnish my own lock?

Yes. We do sale locks in the office.

When is my payment due?

All payments are due the 1st day of each month.

There is a 5 day grace period, after 5 days payments are considered late and there will be a $10.00 late charge added to rent.

To help you avoid thiswe offer a convenient subscription service that will automatically pay your rent each month.

Can I rent weekly?

We normally rent units month to month, but if you have a special request check with management.

If I move out during the middle of the month, do I get a refund?

Sorry, but the units are rented on a per month basis and we do not offer refunds for early move-outs.

Can I rent a unit after hours?

Yes.  By calling 706-506-2700 or 706-857-4930 and we will do our best to accommodate you.

Is my personal property insured?

In many cases you may discover that your existing homeowners policy will cover your belongings that are stored with us.  You will need to check with your insurance company to confirm this.  

If you discover that your policy does not cover your items in storage, we highly recommend that you look into obtaining insurance for your peace of mind, knowing that your valuable property is covered.

Can I store my vehicle?

Yes.  We have several units that are 22' long which will accommodate most cars and standard pickups.

What happens when I want to move out?

Please stop by, or call our office at 706-506-2700 or 706-808-1500.

You can also send us a email at storeit@ancstorage.com

Tenants are responsible for rent and late fees until we are notified.


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